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When meeting someone socially for the first time, part of the conversation goes something like this: “What do you do?” and you answer, “I’m a Travel Agent.” Sound familiar? I hope not!
Artificial Intelligence (AI) is defined as an area of computer science that emphasizes the creation of intelligent machines that work and react like humans. So, will AI replace travel agents?
You’ll find that being an agent can provide you the trip of a lifetime. But it isn’t a case of just hopping onboard, it’s a journey and you have to invest in it continually.
We don’t often hear the word empathy used in business, but it’s a practice we are all familiar with.
Whether you’re a new or experienced agent you often hear you need to specialize to succeed. Is that really true?
The Thanksgiving season is here, and with it comes the chance to reflect on everything that we’re grateful for.
The inspiring stories from our agents just keep coming.
Traveling is the one thing that completely fills my heart with pure happiness.
We asked this very question to VAX agents and here’s what they said.
Over the last several years, the travel industry has been challenged, frustrated and financially impacted by sensationalized media coverage related to Mexico travel safety.
Catalonia’s sparkling capital, Barcelona, is bursting with bohemian ambience and busy streets.
Because of my own love of travel my home eventually became a travel library filled with file cabinets full of travel information.
I’m Jenna and I’m a travel writer. A 90s baby from chilly Wisconsin, I’ve been fortunate enough to visit a handful of destinations around the world.
If you’re reading this, I’m already gone…..to Mexico!
July has been so busy; I almost forgot to write my editor’s note! Rest easy, everyone, because here it is.
Famous for its coastal beauty, ancient ruins, wild parties and much, much more, a vacation in the Mediterranean is something out of a dream.
Better understand what self-care is and how you can bring it into your life in a more realistic and meaningful way.
VAX headed to the GTM event for the first time ever in July and it was a great experience.
It is always exciting to grow our engagement with travel agents and this land forum is no exception.
Fall is a wonderful time of year to revisit health and fitness goals.
Nothing beats when an agent walks by your booth, raising his and her hands saying, “I Love VAX!” and continuing onto the next.
History has always proven this to be a highly engaged, energetic and exciting event and this year was truly no different.
Hey agents, it’s been a minute, hasn’t it?
There were plenty of theme opportunities for dressing fun at receptions each night and the networking was definitely on point!
At first blush, the ship was nothing short of a dream.
Ho, ho, ho-ly cow, it’s already December.
Traveling to Morocco was an incredible, eye-opening and cultural trip of a lifetime.
Education and standards absolutely matter and both the travel industry and consumers have noticed!
Thank goodness January is over. That was the longest month ever, right?
In COVID-19’s devastating wake, it’s never been more important to us to live up to our values, particularly these: WE CARE and WE DO IT TOGETHER.
You're worried. You're tired. You're frustrated. We know, because we're right there with you-you are not alone.
How do we learn to handle it all?
We have been saying that these are unprecedented times, both personally and professionally.
Ali Schmidt, Director of Sales at Universal Studios Hollywood, shares her thoughts about the need for hospitality now more than ever.
We approach these situations now with fresh eyes, unsure of how they’re different.
Taking a much-needed break to reflect and recharge is always a good idea, and can be especially valuable right now.
The concept of travel agents seeking proficiency and professionalism is certainly not a pandemic-specific trend or even at all “new.”
As we work to recover from the health and economic blows of this year, tour operators will become even more important to enabling Americans to travel with confidence once again.
What has made the "storm" of COVID-19 better for me are the kind words and the thoughtfulness of many in the industry.
Patty shares her experience diving headfirst into destination weddings.
We need to plan for our future to have one.
When resorts started to re-open in Cancun, I wanted to go experience it for myself.
If travelers are comfortable and ready to travel, the time is now.
Every resort’s new safety protocols had their own little extra details.
The main takeaway is that I always felt safe.
Sustainable travel is so much more than a buzzword or a trend.
What has doing business, staying in business and/or relearning how to do business during a pandemic taught you?
In the end, once the final rule is in effect in early 2021, it will be important for travelers and travel advisors to be up-to-date on it.
This year, there is a lot to love and look forward to in the travel industry.
Tell your story. Build that relationship. Immerse your customers in the vision and feeling of that dream vacation.
As we segue from the month of love to the month of luck, let’s take a look at how The Compass fits both so very well.
USTOA has built curriculum with the needs of travel advisors in mind, offering inspiration, tools, and support.
I find myself letting the whole stream play while I work so I can be updated without taking the time to try to access multiple sites.
Whether you are new to the industry and just learning how the technology works in VAX or you are dusting off the cobwebs and coming back after a few months (or years), there is one section on VAX
I have come up with some strategies to ensure that packing is as stress-free as possible.
I was grateful for the opportunity to meet some incredible people and experience the thrill of travel once again.
Leisure travel is primed to recover faster than any other travel segment because our customers value the experiences and opportunities that our industry offers.
So many great advisors, new connections and the satisfaction of smiles, hugs and face-to-face time with the industry I love!
The New Year, the likelihood of potential of vaccine availability and well, winter in Wisconsin all have me reflecting on the things that I miss about travel.
VAX has the tools to assist you in your client engagement.
My first post-COVID flight took place the second week of June and it was international.
There is a growing demand to keep pets close-by even during travels.
I’m going to share how easy it is to find what you need in VAX!
My first couple of in-person events are taking place in June and I cannot tell you how very excited I am to see another face other than my husband’s in person!
Whatever your mood, your personality type or your client’s attitude, VAX caters to you to get the job done and get that booking completed to your clients’ specific needs.
Matt’s story starts in the mountains of Bulgaria, with a jaunt in Puerto Vallarta, Mexico, to where he is today.
Welcome to the renaissance of travel + social media.
Universal Orlando Resort’s Sonya Ballentine on authenticity, success and finding joy.
I thought I’d share a few favorite memories of some of those cities and invite you to share comments about the cities you’ve been to.
We felt very fortunate to attend the event this year.
Email communication with your clients is a powerful way to represent yourself and your business and VAX knows that impact and offers you options that can step up your game and put your best foot
We had the amazing opportunity to experience a portion of Universal’s Islands of Adventure.
Celebrate the good things happening in the travel industry with Martin Mussey’s Travel Hi Five. Read more.
Learning to deal with difficult people or situations is one of the challenging aspects of being a business owner. Discover Jennifer Dugan’s tips for handling conflict with ease.
Nervous about taking an at-home test before embarking on a cruise? Hear what BDM Beth has to say about her experience.
BDM Beth shares the travel trends that she’s been noticing around the industry.
A recap of the VAX Team Holiday Celebration webinar hosted by BDM Beth.
While the travel and tourism community underwent a myriad of changes in 2021, this new year will be full of new opportunities for growth.
Join Martin Mussey as he chats with business owner Joseph Fehlen about his success over the past three years.
It’s a brand-new year—a great opportunity to start fresh and set some new goals.
BDM Beth flew first class for the first time, here are the details.
Martin sits down with Beth Kitzman to discuss her travel hopes and dreams and her role in the industry.
BDM Beth shares her tips for engaging with suppliers at tradeshows.
Join Coach Martin as he sits down with John Chernesky to discuss his future travels, social media tips and his outlook as we enter the next phase of 2022.
Discover the who, what, where, when and why of sustainable travel.
BDM Beth shares one of her biggest airport annoyances.
Lisa Zwissler shares her experience with accessibility in the travel industry.
Jennifer Dugan explains why it’s important to encourage potential advisors to join the industry, even when the job doesn’t feel as glamourous as they might think.
BDM Beth shares how you can use VAX’s powerful search tool to help your business.
BDM Beth explores the new app My Fam Trip and ponders how it can benefit the travel community.
Jennifer Dugan shares tips for engaging with your clients, even when they aren’t planning their next vacation.
BDM Beth shares her experience traveling since the end of the mask mandate in 2022.
Is the quality of a resorts’ beach important to you when choosing your next vacation spot?
BDM Beth ponders if the travel industry should have a word game of its own.
BDM Beth shares why the month of June holds a special place in her heart.
BDM Beth shares why travel advisors shouldn’t be afraid to share their talents with every community.
BDM Beth shares her two tips for catching your flight on time.
Coach Martin talks gratitude and why it’s important for your business as a travel advisor.
BDM Beth shares some of the lesser-known tools and resources that VAX provides to travel advisors.
BDM Beth shares her experience with COVID testing before a sailing in July 2022.
BDM Beth shares her recent experience aboard JetBlue.
Meet Codie Liermann, the new managing editor of The Compass.
BDM Beth shares her best practices for password protection.
Coach Martin shares his tips for staying organized and the power of the number five.
MMGY Global’s recent study is creating awareness around the needs and concerns of travelers with disabilities to help make travel more inclusive for everyone.
Jennifer Dugan shares her tips for finding success working from home.
Taking the high road is defined as “behaving in a moral way when other people are not behaving morally.”
Jennifer Dugan explains how your relationships with clients can make or break your business.
BDM Beth shares her experience boarding and disembarking the Scarlet Lady.
BDM Beth shares her experience at the Bimini Beach Club.
As we jump into November, our focus is on Caribbean travel.
Do you ever participate in people watching while traveling?
Conducting business virtually will never fully replace the in-person events in the travel industry.
This controversial seating trick is causing a stir.