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COVID-19 Policy Updates

Apple Leisure Group® Vacations isn’t just in the business of selling vacations—we partner with travel professionals to create memories and shape experiences. In the spirit of keeping those positive despite COVID-19 disruptions, we have temporarily revised our policies to make sure that even if their first choice no longer meets their travel needs, they can still enjoy the safe, happy getaway they deserve.

Airline Waiver Policies
CDC Website Links


For the most up to date COVID-19 information, we encourage you to visit the Center for Disease Control website:

Global Map: Locations with confirmed COVID-19 Cases

CDC in Action: Document providing details on the CDC’s response initiatives to COVID-19

What You Should Know Fact Sheet: Informative document that provides the following:

Transmission
Symptoms
Prevention & Treatment
Testing


FAQs: Includes answers to the following:

Disease Basics
Prevention
Medical Information
Public Health Response and Current Situation
COVID-19 & Animals


Brand Change & Cancellation Fees
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6/1/20 ALGV Policy Update

Change Policies for New Bookings
Booking WindowTravel WindowPolicy
Through 1/5/22 Through 2/16/22

Effective 1/11/22: For ENVF bookings made through 1/5/22
Updated temporary ENVF change policy = no change fees for departures 45-4 days prior to travel for travel through 2/16/22 for immediate changes to another ENVF departing through 4/30/22.*

*Change fees apply for changes from ENVF to scheduled air or hotel-only packages. FIT changes must be completed within 24 hours. Travel Protection Plus 100% Cash-Back can only be applied if on the original booking. New bookings are subject to the cancellation penalties that applied to the original booking.

Through 1/22/21 3/15/21 5/31/21

Effective 3/15/21 onwards for changes within 45  4 days prior to departure:  Apple Vacations, Funjet Vacations & Travel Impressions will waive change fees for Exclusive Nonstop Vacation Flights departing through 5/31/21 for immediate changes to another ENVF departing through 12/31/21.*

*Change fees apply for changes from ENVF to scheduled air or hotel-only packages. FIT changes must be completed within 24 hours and completed 4 days prior to original departure. Travel Protection Plus 100% Cash-Back can only be applied if on the original booking. New bookings are subject to the cancellation penalties that applied to the original booking.

Through 1/22/21 1/23/21 3/31/21

Effective for changes within 45 days to departure 1/22/21 onwards: Apple Vacations, Funjet Vacations & Travel Impressions will waive change fees for Exclusive Nonstop Vacation Flights departing through 3/31/21 for immediate changes to another ENVF departing through 12/31/21.*

*Change fees apply for changes from ENVF to scheduled air or hotel-only packages. FIT changes must be completed within 24 hours. Travel Protection Plus 100% Cash-Back can only be applied if on the original booking. New bookings are subject to the cancellation penalties that applied to the original booking.

ALL   ALL  

Effective for changes 1/12/21 onwards: No individual brand change fees for Apple Vacations, Funjet Vacations, Travel Impressions, Blue Sky Tours, and United Airlines Vacations*.

*No Brand Change Fees for land-only or scheduled air packages (regardless of future travel date); as well as Exclusive Nonstop Vacation Flight (ENVF) packages and ENVF air-only bookings changes completed 45 days or more from departure (change fees apply of up to 100% nonrefundable for ENVF changes within 45 days to departure). Policy valid for FIT bookings - not valid for contracted group bookings. Supplier fees may apply. If there are no change supplier fees, Travel Protection Plus is considered unused and can be moved to the new reservation without a reactivation fee.

9/30/2020 Onwards ALL  

All individual brand change fees for Apple Vacations, Funjet Vacations, Travel Impressions, Blue Sky Tours, and United Airlines Vacations can be waived for bookings made within the booking/travel window.

Note: Not valid for contracted group bookings. Free changes for charter package & charter air only bookings must be completed 45 days or more from departure. Supplier fees may apply.

Through 9/29/2020 6/1/2020 12/15/2020

All individual brand change fees for Apple Vacations, Funjet Vacations, Travel Impressions, Blue Sky Tours, and United Airlines Vacations can be waived one time only for bookings made within the booking/travel window.

Note: If there are no change supplier fees, Travel Protection Plus is considered unused and can be moved to the new reservation without a reactivation fee. Supplier fees may apply.


Change Policies Passengers Traveling March - July 2020
Policy DateBookings Made
On or Before
Travel DatePolicy
7/15/2020 N/A 8/1/2020 8/31/2020

Hawaii All individual brand change fees for Apple Vacations, Funjet Vacations, Travel Impressions, Blue Sky Tours & United Airlines Vacations* are eligible for one-time waivers for travel 8/1-8/31/20.

Note: If there are no change supplier fees, Travel Protection Plus is considered unused and can be moved to the new reservation without a reactivation fee. ALGV and supplier cancel fees apply *United Airline Vacations: For packages purchased prior to 6/1/20 all changes must be made by 7/31/20 for the change fee including air to be waived. For packages made 6/1/20 onwards all ALGV fees are waived and United Airline change fees may apply.

4/24/2020 N/A 6/1/2020 7/31/2020

All individual brand change fees for Apple Vacations, Funjet Vacations, Travel Impressions, Blue Sky Tours & United Airlines Vacations* are eligible for one-time waivers for travel 6/1-7/31/20.

Note: If there are no change supplier fees, Travel Protection Plus is considered unused and can be moved to the new reservation without a reactivation fee. ALGV and supplier cancel fees apply *United Airline Vacations: All changes must be made by 6/30/20 and additional rebooking restrictions apply.

3/20/2020 3/19/2020 3/21/2020 5/31/2020

All individual brand change fees waived for Apple Vacations, Funjet Vacations, Travel Impressions, Blue Sky Tours, and United Airlines Vacations**

** United Airlines Vacations change/revision fees are waived per their COVID-19 Policies. United Airlines $200/$300 cancellation fee applies for cancelled bookings where the flight is not cancelled at the time of cancellation. Clients have the option to revise/rebook at no charge or cancel to receive the air cost minus penalties in a refund.

3/14/2020 3/8/2020 3/14/2020 5/31/2020

Exclusive Nonstop Vacation Packages: All individual brand change fees for Apple Vacations, Funjet Vacations & Travel Impressions will be waived for bookings within the booking/travel window(with or without Travel Protection Plus) provided they rebook to another ENVF to any destination. Travel must be completed no later than 12/15/21. Hotel fees do not apply for 3/14/20-3/31/20 arrivals.​

Scheduled Air/Land Packages*: All individual brand change fees will be waived for Apple Vacations, Funjet Vacations, Travel Impressions and Blue Sky Tours for bookings within the booking/travel window (with or without Travel Protection Plus). Bookings may be to any destination but they must be rebooked for travel that will be completed by 12/31/20.​ Airline and hotel fees may apply. Hotel fees do not apply for 3/14/20-3/31/20 arrivals.​


Cancel Policies Passengers Traveling March-July 2020
Policy DateBookings Made
On or Before
Travel DatePolicy
3/20/2020 3/19/2020 3/21/2020 5/31/2020

All individual brand cancel fees waived for Apple Vacations, Funjet Vacations, Travel Impressions, Blue Sky Tours, and United Airlines Vacations**

** United Airlines Vacations change/revision fees are waived per their COVID-19 Policies. United Airlines $200/$300 cancellation fee applies for cancelled bookings where the flight is not cancelled at the time of cancellation. Clients have the option to revise/rebook at no charge or cancel to receive the air cost minus penalties in a refund.



Standard Cancel Policy Exceptions: Standard cancellation penalties apply except for the following destinations and travel periods, for which ALGV will waive fees regardless of booking date.
Hotel and air fees may apply. Hotel fees do not apply for 3/14/20-3/31/20 arrivals.



Date of Policy ChangeDestinationStart DateEnd Date
3/27/2020 Antigua 4/1/2020 4/30/2020
4/22/2020 Antigua 4/22/2020 5/14/2020
5/18/2020 Antigua 5/15/2020 5/31/2020
3/16/2020 Aruba 3/16/2020 3/31/2020
3/27/2020 Aruba 4/1/2020 4/30/2020
4/23/2020 Aruba 5/1/2020 5/31/2020
5/18/2020 Aruba 6/1/2020 6/14/2020
3/24/2020 Bahamas 3/24/2020 3/31/2020
4/30/2020 Bahamas 5/1/2020 5/30/2020
7/20/2020 Bahamas 7/22/2020 7/31/2020
3/27/2020 Barbados 4/1/2020 4/30/2020
6/1/2020 Barbados 6/1/2020 6/30/2020
3/23/2020 Belize 3/23/2020 4/22/2020
3/27/2020 Belize 4/23/2020 4/30/2020
6/1/2020 Belize 6/1/2020 6/30/2020
3/17/2020 Bermuda 3/18/2020 3/31/2020
3/19/2020 Bermuda 4/1/2020 4/2/2020
3/27/2020 Bermuda 4/3/2020 4/30/2020
3/27/2020 Bermuda 5/1/2020 5/31/2020
6/1/2020 Bermuda 6/1/2020 6/30/2020
3/27/2020 Bonaire 4/1/2020 4/30/2020
4/30/2020 Bonaire 5/1/2020 5/15/2020
5/18/2020 Bonaire 5/16/2020 6/15/2020
3/22/2020 British Virgin Islands 3/22/2020 4/10/2020
3/27/2020 British Virgin Islands 4/11/2020 4/18/2020
3/27/2020 British Virgin Islands 4/19/2020 6/2/2020
3/16/2020 Cayman Islands 3/22/2020 4/12/2020
3/27/2020 Cayman Islands 4/13/2020 4/30/2020
3/27/2020 Cayman Islands 5/1/2020 5/31/2020
4/23/2020 Cayman Islands 6/1/2020 8/31/2020
3/23/2020 Colombia 3/23/2020 4/22/2020
3/27/2020 Colombia 4/23/2020 4/30/2020
6/1/2020 Colombia 6/1/2020 6/30/2020
3/16/2020 Costa Rica 3/18/2020 4/12/2020
3/27/2020 Costa Rica 4/13/2020 4/30/2020
3/27/2020 Costa Rica 5/1/2020 5/31/2020
6/1/2020 Costa Rica 6/1/2020 6/30/2020
3/17/2020 Curaçao 3/17/2020 3/31/2020
3/27/2020 Curaçao 4/1/2020 4/30/2020
4/30/2020 Curaçao 5/1/2020 5/10/2020
6/1/2020 Curaçao 6/1/2020 6/3/2020
3/19/2020 Dominican Republic 3/19/2020 4/2/2020
3/27/2020 Dominican Republic 4/1/2020 4/30/2020
5/1/2020 Dominican Republic 5/1/2020 5/17/2020
5/1/2020 Dominican Republic 5/18/2020 6/1/2020
5/29/2020 Dominican Republic 6/2/2020 6/30/2020
3/14/2020 Europe 3/12/2020 4/30/2020
3/20/2020 Grenada 3/22/2020 4/10/2020
3/27/2020 Grenada 4/11/2020 4/30/2020
3/21/2020 Jamaica 3/21/2020 4/2/2020
4/6/2020 Jamaica 4/7/2020 4/21/2020
4/6/2020 Jamaica 4/25/2020 5/31/2020
6/1/2020 Jamaica 6/1/2020 6/14/2020
3/25/2020 Martinique 3/24/2020 3/31/2020
3/27/2020 Martinique 4/1/2020 4/30/2020
3/27/2020 Martinique 5/1/2020 5/31/2020
6/1/2020 Martinique 6/1/2020 6/30/2020
3/18/2020 Nevada US 3/18/2020 4/18/2020
3/16/2020 Panama 3/16/2020 3/31/2020
3/27/2020 Panama 4/1/2020 4/30/2020
3/27/2020 Panama 5/1/2020 5/31/2020
6/1/2020 Panama 6/1/2020 6/22/2020
3/17/2020 Puerto Rico 3/17/2020 3/30/2020
3/25/2020 St. Kitts/Nevis 3/25/2020 4/7/2020
6/1/2020 St. Kitts/Nevis 6/1/2020 6/30/2020
3/23/2020 St. Lucia 3/23/2020 4/4/2020
4/30/2020 St. Lucia 5/1/2020 5/31/2020
6/1/2020 St. Lucia 6/1/2020 6/3/2020
3/16/2020 St. Martin/St. Maarten Policy* 3/16/2020 3/31/2020
3/27/2020 St. Martin/St. Maarten Policy* 4/1/2020 4/30/2020
6/1/2020 St. Martin/St. Maarten Policy* 6/1/2020 6/30/2020
3/21/2020 Turks & Caicos 3/21/2020 4/13/2020
3/27/2020 Turks & Caicos 4/14/2020 4/30/2020
5/30/2020 Turks & Caicos 6/2/2020 7/21/2020
3/23/2020 US Virgin Islands 3/25/2020 4/24/2020
3/23/2020 US Virgin Islands 5/15/2020 5/31/2020

* Valid also for destinations connecting through SXM Princess Julianna Airport, such as Anguilla and St. Bart’s

Hotel Closures
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Hotel Closures



PLEASE NOTE:

Closures are happening by the minute, ALGV will be updating this grid once per day.

  • Please check back daily to see the most recent updates.
  • Although we are trying to keep this as up to date as possible, we highly suggest you consider double checking the hotel website directly.
  • This grid does not include independent European properties at this time


Download Latest Hotel and Destination Closures HERE 


Hawaii is now open!

There are THREE steps all travelers must complete prior to arrival:

  1. The Safe Travels digital program is a mandatory online form for ALL travelers to complete. People need to visit the site: https://travel.hawaii.gov/#/, create a profile, and enter their trip information.  
  2. All travelers must take a COVID-19 test from ONLY a Hawaii Trusted Testing and Travel Partners: https://hawaiicovid19.com/travel-partners/. OR provide proof of being fully vaccinated within the U.S. Test results will ONLY be accepted from this partner list.
  3. 24 hours prior to departure and before boarding the plane, all travelers must log back into their Safe Travels’ account, answer a health questionnaire, and upload their negative test result. When all of that information is complete, travelers will receive a QR code. The key information on the following is “In Quarantine – No.” This will allow the traveler to rent a car and check into their accommodation. 

Compliance with all three will greatly reduce the wait times as the required documents are checked.